Thursday, July 4, 2019

Basic Principles Of Sales And Operations Planning

By Anthony Rogers


Planning is a crucial part of achieving the objectives of every business. How your sales and operations are organized determines the resources you will require, the ease with which you meet your targets and how well your overall business goals are met. There are principles of sales and operations planning that every business must adhere to.

The urge to plan must be anchored on understanding of the benefits you stand to get. If you wish to grow your profit margins, plan how you are going to sell the product. By planning, you have a better grip of all activities that lead to actualization of your business goals, resources required and how much to expect in returns. Your inventory excesses will also reduce because you will understand the market better. Stock-out incidences are reduced since you know what each customer wants. Meticulously done plans will help you meet customer expectations.

Develop plans that involve gradual growth. Start small, including resource allocation. This is the trend for all organizations. You only invest where there are returns. This helps you avoid wastage of resources on envisaged future activities yet you are not sure that they will bear fruits.

Invest in the right people and the equipment or tools they require. Understand the activities and people at the center of the business. Know what the persons or systems require and provide it. If these people are not facilitated, they cannot deliver the expected volumes for your business.

Integrate technology into your operations. This is meant to ease communication, make it faster and enable you to reach more people. It also reduces drag time for people in the field and those working in offices. Clients and agents should find it easy to talk to your team. Use technology to monitor performance of different channels and also make decisions based on actual business position instead of assumptions.

The plans made must be unique to your operation environment and goods you are selling. Consider the needs of your customers and what they would consider as satisfying. Plans made should be in line with changes in demand and supply through the week, month or year. Revenue should be allocated to cater for high and low seasons through your operation year.

Take advantage of cloud technology. It allows remote access to files so that your operations are faster. Agents in the field do not have to travel to the office to access files. Different agents can access the same file simultaneously. You also have an inexhaustible storage for your documents. Decision making and collaboration will be easier using cloud technology.

The plans must receive acceptance and support at executive level. These are the decision makers who will approve resources. They must allow persons on the ground to make the decisions as well as access resources they require to deliver on their mandate. Nothing much can happen when the executive does not support your activities.

Monitor the effectiveness of strategies you have put in place so as to determine what works and what does not. The steps you take must deliver results envisaged. Develop short term, medium term and long term plans. Change or adjust the strategies whose performance is not as expected. You avoid spending too much money on strategies and processes that are not delivering expected returns. This would continue to hemorrhage your business.




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